Bradesco Insurance and Pension

I took out insurance from this company 3 years ago, and I've always been renewing it with them, and now that I need it after 3 years, I already regret it! There is no suitable workshop recommended by this insurance company! My car had a collision over a month ago, I had it checked at a workshop recommended by her, so far so good! But it took more than a month for three damaged items to arrive! After several changes to the budget, after a month of waiting the workshop called me asking to take the vehicle! I take the vehicle to that workshop and they inform me that it is necessary for the vehicle to spend two weeks to carry out the service, with all the parts already in the workshop, and the repair takes no more than a week! I speak to the person responsible for the workshop and he tells me that there are other vehicles in front to carry out the service! My indignation is, why do they make us take the vehicle to park it, when we could be using it, they should only call us when they actually want to move the vehicle! Here it will be another waste of my time to vent because the insurance company does nothing about these types of problems that occur in these workshops accredited by them! What's left for me is to wait and use a car borrowed from a relative or even cars via apps! and in the future change insurers but first research their accredited workshops and their market ratings!

They want to breach the contract by using a reconditioned part in my vehicle. Since 08/05/2022, my vehicle has been in a workshop recommended by Bradesco Seguros, they can't find any parts and they don't want to compensate the vehicle. When it comes to paying for many years of insurance, they don’t complain about anything. When it comes to ensuring what we pay for and are entitled to...they don't comply. Until today 20/12/2022 without the vehicle. I've had my car for almost 6 months. They leave the car in a corner and don't solve anything. Sinister 104202208086373

Once my location is corrected, I will no longer have problems when I call an app or even when a relative from another city comes to my house. I hope I helped and helped improve my location.

HORRIBLE! I OPENING A CLAIM ON 04/27/17. AND UNTIL THE PRESENT MOMENT I DO NOT HAVE ANY POSITION OF THIS INSURER. WE HAVE ONLY WAITING REQUESTS... AND GIVING DEADLINES AND MORE DEADLINES AND NONE OF THEM FULFILLED! I CALL EVERY 48 HOURS... WHICH IS THE DEADLINE THEY ALWAYS GIVE ME... AND NOTHING!! ....AND MORE AND MORE RETURNS WITHOUT ANSWER TOTAL DISREGARD WITH THE CUSTOMER! THE NEGLIGENCE SINCE THE REQUEST FOR A GUIDE (PROCEDURE, APPARENTLY VERY SIMPLE, AND ORDINARY FOR A LARGE INSURER LIKE BRADESCO SEGURO) THE COLLISION HAPPENED INSIDE A CAPITAL (WHAT BY THE WAY THE THIRD MOST VIOLENT IN BRAZIL) THEY GAVE ME AN INITIAL DEADLINE OF 120 MINUTES... THEN I CONTACTED AGAIN.... ANOTHER DEADLINE CORRESPONDING TO 4 HOURS.... BUT THEY ARRIVED AT THE PLACE 7 HOURS AFTER THE ORDER. IN THE MIDDLE OF THE NIGHT, AND I AM ALONE, AND IN ALL THE PHONE CALLS, I WAS CLEAR REGARDING THAT I WAS ALONE AT THE ACCIDENT SITE!!! UNJUSTIFIABLE FACT! BECAUSE IT WAS INSIDE CAPITAL!!! AND AT NO TIME DID I GET AN ANSWER TO THIS DISCLAIMER, WHICH I'VE PASSED ON TO THEM (BY EMAIL/PHONE CALLS/INCLUDING IN PERSON AT BRADESCO SEGUROS TERESINA)!! IF IT WASN'T ENOUGH.... THEY NEVER FULFILLED EVEN A DEADLINE TO RESOLVE THE SITUATION OF MY VEHICLE. AND UNTIL THE PRESENT MOMENT WE FIND THE INCESSENT WAITING! I CALL EVERY 48 HOURS AND NOTHING... TOTAL DISTURBANCE TO THE CUSTOMER! WHO HAS THIS INSURANCE, I ESTIMATE YOU WILL NEVER NEED IT! BECAUSE I DO NOT WISH ANYONE TO GO THROUGH WHAT I AM GOING THROUGH!

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